RUSSIAN PHRASEBOOK (with audio and video)


Staying at a hotel is almost a must for any tourist. If you're visiting a Russian speaking country, these phrases will help you communicate with the staff at the reception desk. On the other hand, if you work in a hotel with Russian speaking clients, here you'll read and listen to phrases that you can use to speak to guests. Listen and repeat the sentences you find useful:

Summary with images and sound:
We've put together in video the most important words and phrases to help you memorize them.
After watching it, you can read and listen to all the vocabulary we've prepared for this topic.

Useful phrases when you are the client:
Useful phrases when you talk to a client:

app to learn Russian

Checking in at the hotel

First seconds at the hotel and first phrase exchange. First of all let's find out if the room has been booked. There are also questions regarding the price per night. And a very important question too: Is there Internet access in the room?

  У вас есть свобо́дные номера́?
Do you have any rooms available?
u vas yest sva-bód-ny-ye na-mye-rá

  Вы брони́ровали но́мер?
Do you have a reservation?
vy bra-ní-ra-va-li nó-myer?

  У меня́ есть брони́рование.
I have a reservation.
u mye-nyá yest bra-ní-ra-va-ni-ye

  На ско́лько ноче́й (вы оста́нетесь)?
How many nights (are you staying)?
na skól-ka na-chyéj (vy as-tá-nye-tyes)?

  Ско́лько за́ ночь?
How much is it per night?
skól-ka zá nach?

  Э́то ваш ключ.
This is your key.
é-ta vash klyuch

  В но́мере есть интерне́т?
Is there Internet in the room?
v nó-mye-rye yest in-ter-nét?

  Да, в но́мере есть интерне́т.
Yes, there's Internet in the room.
da, v nó-mye-rye yest in-ter-nét.

At what time is breakfast?

At what time is the check-out? And breakfast? These are two of the most asked questions at any hotel. Listen to the following list of questions and answers on times (and don't forget to read our section on how to tell the time in Russian):

  Во ско́лько... за́втрак / обе́д / у́жин?
At what time is... breakfast / lunch / dinner?
va skól-ka… záf-trak / a-byét / ú-zhyn?

  Вот вре́мя... за́втрака / обе́да / у́жина
These are the times for… breakfast / lunch / dinner
vot vryé-mya… záf-tra-ka / a-byé-da / ú-zhy-na

  Во ско́лько зае́зд?
At what time is the check-in?
va skól-ka za-yést?

  Зае́зд в э́то вре́мя.
Check-in is at this time.
za-yést v é-ta vryé-mya

  Во ско́лько вы́езд?
At what time is the check-out?
va skól-ka vý-yest?

  Вы́езд в э́то вре́мя.
Check-out is at this time.
vý-yest v é-ta vryé-mya

  Вас разбуди́ть? Во ско́лько?
Would you like a wake-up call? At what time?
vas raz-bu-dít? va skól-ka?

  Разбуди́те меня́ в э́то вре́мя, пожа́луйста.
I'd like a wake-up call at this time, please.
raz-bu-dí-tye mye-nyá v é-ta vryé-mya, pa-zhá-lus-ta

Do you want to learn Russian? Visit these useful links:

If you have questions about Russian language, you can ask in our forum.
If you want to learn how to read the Russian alphabet, visit our reading course.
And for those wanting to learn more Russian, we have our basic Russian course.

Can I help you?

We're going to listen to phrases regarding daily situations at any hotel. We recommend you that you have a look at our section on numbers in Russian. As you'll see below, it's important to know how to tell the room number:

  Вам помо́чь?
Can I help you?
vam pa-móch?

  Како́й ваш но́мер?
What's your room (number)?
ka-kój vash nó-myer?

  Одну́ мину́ту, пожа́луйста
One minute, please.
ad-nú mi-nú-tu, pa-zhá-lus-ta

  Прибери́те мой но́мер, пожа́луйста
Clean my room, please.
pri-bye-rí-tye moj nó-myer, pa-zhá-lus-ta

  Мо́жно заказа́ть еду́ в но́мер?
Can I order food to my room?
mózh-na za-ka-zát ye-dú v nó-myer?

I've lost my key

Losing your room key is a very usual thing to happen. But there are many other problems that can lead to even wanting to move to a different room. In the end, what matters is that nothing really serious happens:

  Вы потеря́ли ключ?
Have you lost your key?
vy pa-tye-ryá-li klyuch?

  Я потеря́л ключ (masc.) /
Я потеря́ла ключ (fem.).

I've lost my key.
ya pa-tye-ryál klyuch /
ya pa-tye-ryá-la klyuch
In Russian the past tense is different for masculine and feminine. That's why if you want to say "I've lost" there are two options: If you are a man you should say "Я потерял...". If you're a woman you'll say "Я потеряла...".
  Что́-то не так в но́мере?
Is anything wrong with your room?
shtó-ta nye tak v nó-mye-rye?

  У меня́ пробле́ма с но́мером.
I have a problem with my room.
u mye-nyá pra-blyé-ma s nó-mye-ram

  Вы хоти́те поменя́ть но́мер?
Would you like to change your room?
vy ha-tí-tye pa-mye-nyát nó-myer?

  Мо́жно поменя́ть но́мер?
Can I change my room, please?
mózh-na pa-mye-nyát nó-myer?

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